If you are a catering supplier of any of the following

• Fresh or frozen meat & poultry products
• Fresh or frozen fish & seafood
• Fresh or frozen produce
• Dairy products
• Wines, spirits & beverages
• Dry Goods and Consumables

Save time and increase your margins with Chefserve back office

• Detailed customer specifications on picking/production sheets
• Unlimited number of price lists with auto fax and e-mail facility
• Daily gross margins by customer/round/salesman/totals
• Automatically converts weights and splits
• Web enabled to facilitate internet on-line ordering
• Bulk and split items on picking/production sheets
• Cost + or - discounts and settlement discounts
• Sales order entry and adjustment in any measurement
• Full stock control and adjustment capability
• Packing sheets automatically produced from order
• Loading sheets produced for van or round
• Delivery notes and invoice production by van or round
• Delivery summary sheets by van or round
• Purchase invoice matching
• Fully integrated sales, purchase, and nominal accounts package with VAT returns etc.

Price lists

The Chefserve back office solution is able to produce an unlimited number of price lists. This means each customer could have a different price list making tailoring of price lists possible. When an order is placed the system automatically scans the customer’s specific price list and enters the prices automatically. The benefit is one of both speed and accuracy, how many times are prices entered incorrectly manually? Creating additional work and customer dissatisfaction.

The price list can be composed of cost price + % mark up or a nominal cost - discounts with the facility to override any individual prices to reflect a tailored price list to the customer. The price lists can be automatically faxed or e-mailed to customers either singularly, several or all. The automation can be set up to take place at the most cost effective time reducing both calls costs and the time spent feeding faxes into the fax machine. Included is a sample page from a simple price list, see appendix 1. Price lists can contain as little or as much information as you require.

Customer product specifications

The customer/product specification facility means when an order is taken the resulting paperwork contains the correct product specification information again eliminating mistakes and increasing the overall efficiency of the operation.

For example a customer may require the largest apples possible or the smallest lamb chops available.

Weights and splits conversion

The system is able calculate and convert split orders to bulk if required. E.g. a customer may order 12 melons at 0.80p each but is entitled to order a box of 10 at £7.00 and 2 at 0.80p. The system can, if required, automatically convert the order from 12 single at 12 x 0.80p = £9.60 to a box at £7.00 and 2 single at 0.80p making a total of £8.60.

Bulks & splits

The Bulk and Splits facility separates the picking or production sheet to show separately those items of Bulk such as box's and packs and Split items such as Kilo or each. This feature could allow untrained staff to collate the bulk items such as boxes and allow the skilled butcher to prepare the cuts to the customer's specification. I have enclosed a sample picking / production sheet. Click for example

Produce (buying) requirements

The system collates all the orders taken and produces a produce requirement sheet detailing the current stock, total orders and the difference required to fulfil the orders if the stock held is insufficient. Click for example of Buyers requirement / stock required

Delivery route

Each customer can be assigned to a van/delivery route and a delivery round summary can be produced detailing the order of deliveries and any special details relating to the order.

The route can be modified at any time to provide total delivery flexibility. Click for Example

Load sheets

A Van/lorry load sheet can be produced detailing all the produce required to be on the vehicle to satisfy the days orders. See appendix 5

Delivery notes / invoices

A delivery note can be produced detailing the produce and with pricing if required.

The system can produce either plain paper invoices or can be set up to print onto pre-printed stationary using new or existing layouts.

Invoices can be set up to be specific to the customer so can be one invoice per delivery, one invoice per day or one invoice weekly.

Reports

The Chefserve back office solution has many standard reports included as part of the standard program. Most reports are user definable allowing the user for example to choose from the following criteria:  

• Single date or a range of dates
• Single customer, a range of customers or all customers
• Single product, a range of products or all products

By selecting the relevant range of information the customer can produce information such as daily sales margin for a one customer for all products. Click for example

Accounts package

The Chefserve Back Office solution has a fully integrated accounts package as part of the standard programme including sales, purchase and nominal ledger or if preferred you can export information into Sage.

If you require any further information please do not hesitate to contact us by the following methods:-

Phone: +44 (0) 1795 844555
Fax: +44 (0) 1795 844666
24hr Phone: 0941 105769
E-Mail: info@chefserve.com